SIR THOMAS MOORE
Creator of the idea of
Utopia: the prefect society. More suggests in the journey of Raphael Hythlodaeus it happens by degrees, and fails when it over promises rather than delivers.
DANIEL DEFOE
Father of the English Novel. His heroes all are creative solution managers, think Robinson Crusoe, who respect their helpers. Also wrote guidelines for treatment of staff
MATTHEW ROBINSON BOULTON
Work methods: commercialized the enamel industry; which was thought to be purely cottage industry work.
ROBERT OWEN
New Lanark Mills
Personnel practices. Aged 19 managed 500 people - best mill in GB - immense worker for social equality for all workers
JOHN STUART MILL
Administration theory,
Utilitarianism – that the majority is more important that the individual, equality at work
J EDGAR THOMSON
Chairman Pennsylvania Railroad – organizer extraordinaire – delegation decentralization standardization
motivation
GEORGE CADBURY
Bourneville
Ideal factory and housing –
Basics of life – work balance
MAX WEBER
Bureaucracy, spanning, planning, job specialization
MARY PARKER FOLLETT
Communication guru – emphasized that responsibility creates much better workers - advocated leaderless groups
LYDALL F URWICK
Office work guru
Objectives, functions, organizations charts, job descriptions
KURT LEWIN
Founder of modern social psychology with Action research
Originator of t-groups, the phrase feedback for helping employees
HARRINGTON EMERSON
Efficiency expert
Competence, clear ideas, clear chain, good discipline, just treatment standardizations
ELTON MAYO
Hawthorne Experiments
Light bulb and workers satisfaction: found the letting workers make their own decisions increased results
DOUGLAS McGREGOR
X and Y theory
X companies reward and punish their workers to motivate them.
Y companies respect and include and consult
WILLIAM WHYTE
Sociologist,
participatory
action research
liberal calling for a closing of the gap between rich and poor
Cornell University
CHARLES HANDY
British
Discontinuity of change
Independent federal organizations called companies
Greek God model of companies
REG R EVANS
British
Action Learning:
L = P + Q
L = Learning,
P = Programmed knowledge
Q= Insightful Questioning
RENSIS LIKERT
Psychologist
4 types of managers
1 Exploitative- authorative
2 Benevolent-authorative
3 Consultative
4 Participative group
CHRIS AGYRIS
Organization Development Guru
Action tools and organizational theory
YOSHIO KONDO
Quality through people- it is possible to instill quality in people
Humanity source of motivation:
*Give clear aims and clarify aims
*Strong responsibility
*Give time for creation of ideas
*Nurture ideas so people own them Creativity - thinking
Physical Activity - sweat
Sociality – joy of sharing pain and joy with colleagues
RICHARD BECKHARD
Humanism in OD – visionist, foresaw flatter organizations, fostering leadership etc; and the process of change.
Develop tools to make meetings effective!
DONALD SCHÖN
Died Sept 13 1997
Along with Chris AGYRIS leading thinker in OD field. Generative Metaphor – using metaphor / models to understand random and real change etc. No stable states – everything is in a continuous state of change.
ROSABETH MOSS KANTER
change and empowerment – advocate of innovation, creativity and encouraging the humanistic spirit in organizations
ERHARD FRIEDBERG
Major thinker in Sociology of Organizations. Based in France.
Systems of Action: how people act when facing conflict: power structures, actors, resolution, communication
PETER M SENGE
The 5th fieldwork handbook – the learning organization
The MAJOR competitive advantage beyond innovation is people development
KARL ALBRECHT
Organizational
Futurist: Many organizations squander their brains on manoeuvring –
Watch out for “collective stupidity” vs. knowledge cultures. Tools include Mindex
RUSS ACKOFF
Systems thinking
Planning guru
Operational resources
JON KATZENBACH
Team performance specialist and governance
transformation, retention, productivity
GLENN PARKER
Teams, team players, and creating team based work. The Parker Team Style Survey is very popular with I/O psychologists.
It identifies 4 types:
Contributor
Collaborator
Communicator
Challenger
MARGARET WHEATLEY
Living Systems.
Advocates work as a humane idea
Founder of the Berkana Institute
ETIENNE WENGER
Community of practice and social learning theorist – creating knowledge based learning organizations
LEE D BOLMAN
Reframing: arguing for new concepts that help organizations be more organized and freer at the same time